Help Center

Help Center

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check and packaging. All orders are sent to shipping agent for dispatch within 24 hours after the order is placed. the shipping agent process the orders, which takes an additional 1 day. 
  • Shipping time: This refers to the time it takes for items to be shipped from shipping agent to the destination.All orders are shipping by FedEx/UPS/DHL/TNT. Takes 3-4 Days To Be Delivered To U.S/Canana; Takes 5- 7 Days To Be Delivered To Africa and South America;  Takes 4-5 Days To Be Deliverdd To Europe/Austria.
Absolutely!! Our Secure Software(SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it can not be read as the information travels over the internet. 
If your address is not available, we will send you an email or call you. Please be sure to check your email within 24 hours of placing your order. We will do everything we can to fufill your order. 
Only unshipped orders may be cancelled. Cancellation may be done either through email or by telephone. Refund will be issued accordingly if card is charged. 
You can track your order via Confirmation email. Also, you can click " Track my order" link on our website. 
  • Within 30 days of order date. 
  • In original condition: resell-able.
  • Unused or undamaged.
  • In the original packaging.